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Policies

Privacy Policy - ePorter will not pass on or sell your personal information to other entities.  Your private information will remain confidential.  It will only be used to facilitate a sales or related transactions that you authorize.  If you agree, we may list you in our mailing database to notify you of new products, provide usage tips, and product updates.

Return Policy - If you are not satisfied with a product for any reason, with prior authorization, you may return it for a full refund if returned within 30 days of shipment.  Simply E-mail support@eporterinc.com. Tell us your name, the order number, which items and how many you are returning, and the reason for the return.

We will reply to the email with an RMA number and instructions on how to send the items back to us. We will not refund shipping costs.  All refunds will be made back to the credit card that the original transaction was made with.

Shipping Policy - Shipping is a flat rate of $2.50 based on actual shipping rates and a small handling fee for the first item, it is an extra $1.00 for additional items up to 10 items.  If ordering more than this, please contact sales@eporterinc.com to work out discount shipping arrangements.

Customer Service - The fastest way to resolve an issue, ask a question, or notify us of your intent to return is by emailing support@eporterinc.com.  Please provide your contact information so we may call you or email you directly so that we may provide satisfactory service.

 

 

   
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